7-Day Money-Back Guarantee
Try our software risk-free! If you're not completely satisfied within 7 days of purchase, we'll refund your money—no questions asked.
Eligible for Refund
- Request made within 7 days of purchase
- Software or service not meeting your expectations
- Technical issues preventing proper usage
- Accidental duplicate purchase
- Dissatisfaction with product performance
Not Eligible for Refund
- Request made after 7-day period
- Violation of Terms of Service
- Account used for fraudulent activities
- Failure to provide required documentation
- Trading losses (market risk disclosure applies)
How to Request a Refund
- 1
Contact Us
Email us at Contact@ravexalgo.com within 7 days.
- 2
Provide Details
Include order number and reason for refund.
- 3
Review
We'll review within 24–48 hours.
- 4
Refund Issued
Refund processed within 1–7 business days.
Refund Processing Time
Once approved, refunds are processed within 5–7 business days. The funds will be returned to your original payment method. Please note that it may take an additional 3–5 business days for the refund to appear in your account, depending on your bank or payment provider.
Partial Refunds
In certain circumstances, partial refunds may be issued. This typically applies when the service has been partially used, some features or benefits were applicable while others were not, or subscription was canceled mid-billing cycle.
Subscription Cancellations
For subscription-based services, you can cancel at any time. If cancelled within the 7-day refund period, you'll receive a full refund. After the 7-day period, no refund will be issued, but your service will continue until the end of the current billing cycle.
Trading Performance Disclaimer
Please note that refunds cannot be issued based on trading losses or poor trading performance. All trading involves risk, and past performance does not guarantee future results. Our refund policy covers product satisfaction and technical issues only.
Account Access
Upon refund approval, your access to the software or service will be immediately terminated. Any data or settings associated with your account will be deleted in accordance with our privacy policy.
Need Help with a Refund?
Our support team is here to assist you. Contact us at Contact@ravexalgo.com and we'll respond within 24 hours.
Request a Refund